Reach Us — We Reply Fast.

No automated desk. No waiting rooms. Just a direct line to real people in Skopje who handle your swap personally.

📱 Telegram Support

Primary Contact

@mexaliu

Telegram · Fastest response

Operating Hours

Mon – Sun · 09:00 – 21:00

CET (Central European Time)

Message Agent Now ↗

📍 Cash Pickup — Skopje

We offer secure, in-person cash pickups in Central Skopje. Generate your Convert Code first, agree via Telegram, and we'll confirm the exact meeting point for your safety and privacy.

🌍 We Speak Your Language

🇬🇧
English
Full support
🇲🇰
Македонски
Целосна поддршка
🇦🇱
Shqip
Mbështetje e plotë

How to Complete Your First Swap

Four simple steps. Takes about 2 minutes to set up — then we handle the rest.

1

Go to Convert

Head to our Convert page and fill in your asset, network, and amount.

2

Get Your Code

The widget generates a unique Convert Code like SWP-4721-ETH for your specific request.

3

Message @mexaliu

Send the code to @mexaliu on Telegram along with your wallet address or cash pickup preference.

4

Receive Your Funds

We confirm the rate, you send the crypto, we execute and notify you the moment it's done.

First-Time Guide

Common questions from users in Skopje, North Macedonia, Kosovo, and across the Balkans.

Po, IziSwaps është ofrues i licencuar i shërbimeve të aseteve virtuale në Maqedoninë e Veriut. Kemi mbështetje të plotë në gjuhën shqipe. Yes — IziSwaps operates legally and in full compliance with local virtual asset regulations. We're a real, accountable service with a track record of 500+ completed swaps.

For safety and privacy, the exact meeting location in Central Skopje is confirmed only after your Convert Code is generated and verified on Telegram. We always meet in public, well-lit locations — never anywhere uncomfortable.

Курсот за готовина (кеш) се договара лично преку Телеграм бидејќи зависи од сумата и моменталната пазарна ликвидност. За разлика од онлајн конверзиите кои носат фиксни 1.25%, за кеш секогаш нудиме најдобар можен курс во Скопје.

During operating hours (09:00–21:00 CET, seven days a week) we typically respond within 5–15 minutes. Outside those hours, your message will be the first we see when we're back on — usually first thing the following morning.

Absolutely. For larger OTC conversions (typically above $5,000 equivalent), we handle everything directly and personally. Rates are negotiated on a case-by-case basis and are often more competitive than the standard 1.25% for significant volumes. Reach out on Telegram to discuss.

Send @mexaliu a Message

Whether it's your first swap or your fiftieth — just drop us a message on Telegram and we'll walk you through the rest.